tradesy return policy for sellers

Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. 19.8% commission is higher compared to competitors, and it increases quite too often. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? Has anyone sold or bought on tradesy? Tradesy has zero tolerance for designer replicas or counterfeited listings. Fast shipping and excellent condition! Items in better condition than described. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. However, if you are a professional seller, buyers will have 14 days to return your items. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? I am now a fan of Tradesy and look forward to doing more shopping with them in the future. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. The seller payout process is HORRIBLE. You'll find more information on how to return an item to a Professional Seller just here. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Tradesy vs. Poshmark vs. Mercari | Payability If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. never again. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Thanks Tradesy. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. Please dont sell high end items in Tradesy most likely get back a fake or used item. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Hi Marie,We recently reviewed your feedback and wanted to follow up with you. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Came upon the site by accident - searching for a gift no longer available for purchase in the store. There was a hundred dollar coupon, and the bag was described as gently used. It's Andrew from Tradesy, I hope this message finds you safe and healthy! That said, it provides some services that are not available on. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! This usually takes 24-48 hours (but sometimes less). I chose Tradesy because it was the only place I could find the item I was looking for. No problem. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. However, they are returns or refunds on Tradesy. And when an interested buyer agrees on the price, youll need to ship it to the buyer. To find more information about reviews and trust on Sitejabber.com please visit. to air the bag outside Want to give someone something unique this holiday season? They prefer people that they can control. Tradesy is also looking after its sellers. I will write to BBB and I hope people will do the same. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. among us voting screen generator; hidden valley transfer station hours. The buyer has your merchandise and Tradesy has your funds. H! We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. Once done, the Tradesy app will show you the listing process. Anyone can write a Trustpilot review. Unfortunately their too small so well yet again soon but the seller was very kind. i kept getting emails from camille who ignored every question i asked, which only upset me more. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. Great sales and super easy to shop for whatever you're looking for today. They still ignorantly argued that those are the same item. Simple methods of shipping and return shipping. It should be displayed hung or on a mannequin. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. You can make money teaching it online. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Its UNREAL!! I have yet to find any evidence of wear on the bag-it is impeccable. PleaSe do not trust their promise of selling AUTHENTIC items ! I took a chance and when I received my purchase it was perfect! I took some pictures of what I received vs. what they showed on their listing. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. tradesy return policy for sellers - xarxacatala.cat Enables you to set prices for items based on your preference. . I had to call multiple times asking wheres my money! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Took a chance. In contrast, Tradesy does not offer as many tools for sellers. And that Tradesy won't be on my side. I sent them back for authentication and supposedly the authentication process by Tradesy was done. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Had a question for buyer, responded in less than 10 minutes. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. and our And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. I like to browse extensively before making a purchase. Up to 44 Million women have bought secondhand items in 2017. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). It came beautifully packaged. Tradesy allows you to list as many items for sale on the site without any additional fees. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. YOU WILL NEVER EVER see YOUR MONEY AGAIN! We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Now it is Vestaire and nobody will help me. One seller was screwed out of 2,500 and never received her property back. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. When you purchase fake brand products from Tradesy, youll get reimbursed in full. I'm very happy I did it! Smell will go away Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. We're so sorry to hear that you've had a negative experience on our platform so far! Were always here to help. Is the commission rate different on Vestiaire Collective? They have stolen money that is mine. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. Horrible experience. Banks vs. Credit Unions: Whats the Difference? Every thing I have bought from this site is FAKE! that I bought because they are all FAKE . It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. As a seller, you can also propose offers to users that liked your items. How can i change the photo in my listing. From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. I just had a worst experience with customer service also. Tradesy provides an accessible 24/7 customer support team. not a big savings but something. Talk about what services you provide. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Don't put your stuff on this site. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. The bag was in perfect shape. For items priced at less than $150, the payment processing fee . Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. Two days later the bag of my dream bag arrived. On top of the site fee , they charge another fee to payout which can take up to 5 days. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Tradesy, just like Poshmark, offers free unlimited listing. I got this Jay Godfrey dress in red for $30 and I love it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! Were always here to help. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. And so, it becomes difficult to point out which platform is best for selling clothes. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. And for any sales that are over the price, they issue a commission fee of 19.8%. i purchased a $400.00 bag and have not heard anything from the seller. However, this doesnt apply to wedding items. I think it your database could be updated. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Everything worked out perfectly! I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. It is the worst company to sell, if you are a seller run fast and dont ever use this company. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. I received a YSL bag that was counterfeit and item was sold new with tags. IT DOES NOT! Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. It shouldn't take more than a week for the seller to ship out the item. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. Even after ordering the wrong color (user error) within moments we were assured it was no problem. Your Bag is Empty, Start Shopping! Heres a Review on Tradesy. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. ThredUp Review: Is It A Good Option To Sell Clothes? Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. Gain trust and grow your business with customer reviews. Tradesy Reviews - 35,457 Reviews of Tradesy.com | Sitejabber We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web.

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tradesy return policy for sellers