Chat Now We continually strive for excellence and regret any time we let you down. + Never missing any of your community's . document.write (document.charset ? My first bill was for a higher amount than what I thought it should be. I cant seem to get through when I call Customer Service. Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. Never happened. Subscribers can use our Tucson.com Login Check tool to self-diagnose a variety of problems related to logins and accounts. document.write (document.charset ? On December 15, 2020, someone called me for a newspaper subscription payment. Not finding the answer you are looking for? If I had known what the Star was going to do with the comic pages I would not have renewed my subscription for $1100.00. Note that complaint text that is displayed might not represent all complaints filed with BBB. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". Im able to access the e-Newspaper, but it isnt working properly. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They gave me credit for 338.04 on October 11, 2021. I have no faith that they will follow through on their promises. You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. Reach out directly to Arizona Daily Star via Justuseapp. Click "View Information" and sign in if asked to. On my bill, it says Adjustments to rates may take place as subscription terms expire. What does that mean? Select "payments" in the menu and then "make a. * Please note we need 4 business days notice to process your vacation stop online. //]]>-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. } if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Arizona Daily Star. See details. Arizona Tax Credit. Our online site's home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. Total Access includes: + The comfort and reliability of print home delivery + digital access with our E-paper, available online and in our apps. These rates will increase to full rate ($85 per month) over time. Please allow 2-3 weeks for our systems to update your request. Is it possible to pay every 3, 6 or 12 months rather than monthly? On this day, I was told that a refund had been credjited to my debit card. BBB Business Profiles may not be reproduced for sales or promotional purposes. Can I get that lower price? The phone number will be in your phone book, on your bill, or in the newspaper. The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. Oro Valley Guide and Directory. //]]>--> I called the newspaper to complain and recejive a refund. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. Tucson.com is metered, allowing non-subscribers to view 2 articles for free every month. You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device. document.write ("'><\/scr"+"ipt>"); Arizona Daily Star Today's Arizona Daily Star is being delivered later than normal. If you no longer remember the password, try clicking on the Forgot password link on the sign in page to trigger an email with a link to reset your password. Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. What would you like to do with your vacation papers? 4 complaints closed in the last 12 months. How to Cancel a Flight Made Through Travelocity. Customer service center hours are from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. Click on that X to delete the Arizona Daily Star app. Several years ago I moved to digital format so I could read anywhere anytime. Yes. if (document.mmm_fo) document.write ("&mmm_fo=1"); Holiday hours vary. No. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Saturday: 7:00am - 11:00am. Chat live with our customer service center: Need Help? Called again. Per the request, we have submitted a full refund of Published 11/17/2022. Click "Create Account" and follow the instructions to make a profile. Tubes cost $5, and come with basic mounting hardware. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. He agreed to close both accounts and issue me a refund. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. Yes. Paper not delivered on several occasions, no rebate offer, no refund for undelivered papers. This fee is to offset processing costs associated with providing a printed statement. How do I Check into Hotels Anonymously & Discreetly? document.write ("?zoneid=5&block=1&blockcampaign=1"); I called and was told someone would listen to the conversation to verify my story and call me back. You can print out puzzles and email stories to family and friends. Trusted Local News Leader For Prescott, Arizona. Arizona Daily Star. Check. Click the link, then follow the prompts to cancel your subscription. get her started right away. Yes. We do not have a renewal deadline applied to all subscribers.Indeed, there was a significant change to our comics renewing their subscriptions during any given week, all throughout the Get up-to-the-minute news sent straight to your device. Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. Thank you for your interest in becoming an independently contracted newspaper home delivery carrier. eNewspaper Content Issues If you do not see your name, your account may not yet be activated. Monday - Friday: 8:00am - 5:00pm. 520-573-4292 Sunday: 7:00am - 11:00am Choose Arizona Daily Star, then click "Uninstall". Tucson Bridal Guide. All Lee newspapers nationally now publish the Stop Date * Start Date * Submit Reset Form. If you purchased your subscription online, you set an email address and password when you completed your purchase. Can I get an online only subscription without print home delivery? Email a description of the issue to e-edition@tucson.com. I love that there are no ad banners or any other moving parts with this app. Is a TV Weekly included in Single Copy papers I buy at the store? Report Breaking News: 520-573-4101 or metro@tucson.com. Click "My Apps and Games" then "Installed". Told same thing and promised credit of about $42 to charge card. I called again and complained. . '&charset='+document.characterSet : '')); document.write ("&loc=" + escape(window.location)); Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. var m3_r = Math.floor(Math.random()*99999999999); if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. Once it starts to shake, you'll see an X Mark at the top of the app icon. Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. Why? Ive been ready the AZ Daily Star every morning for over 30 years. document.write ("'><\/scr"+"ipt>"); if (document.mmm_fo) document.write ("&mmm_fo=1"); This full replica of our printed product provides you the newspaper as you know and love it from the convenience of the web. You can cancel at any time by calling Customer Service at 1-800-332-6733. NO CALL BACK. Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Holiday hours vary. If you are a new subscriber and started your subscription with a promotional rate, your subscription rate does increase after the promotional period has ended. I saw a discounted offer or promotion, but I am already a subscriber. This can usually be found under the "About" option under Help or settings menus. I believe the same deadline for renewal applied to all subscribers. Connect with our staff on topics that matter to you via email or request a reprint. Im really enjoying it! Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. } iOS and Android App Issues If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. You'll see a list of merchants you've subscribed to. If your paper is wet, damaged or missing, please report it by clicking onto your account on tucson.com, and going to the Report Delivery Issue link. Well guide you through the process. We apologize for any inconvenience. Do you have any troubleshooting steps? Arizona Daily Star 12+ e-Edition Star Publishing Company Designed for iPad 4.6 427 Ratings Free Screenshots iPad iPhone An exact replica of the Arizona Daily Star newspaper, accessible online. Lastly, after you check the above, please try to clear your cache and cookies to ensure a "fresh" start: Close and re-open your browser (all tabs). .99 a month to $9 a month, still a significant discount off our regular rate of Now, I was told to wait until 48 hours to see what they can do. Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). For more information about Premium Editions please visit. Calling the company should take care of it, but the carrier may forget and deliver it anyway. What is YES! 1-800-695-4492 Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . What is your refund policy on subscriptions? 520-214-1154 BBB Business Profiles are subject to change at any time. Published 12/11/2022. If you are using any Anti-Virus software / Firewall or Internet Protection Software (Ex: Norton, AVG) to see if they are blocking cookies or disabling javascript. Yes. It reads like a newspaper and the pages even flip. Best of all, you can increase the print size. They told me I had to call to cancel. I called again, because I did not receive a payment through the mail. if (!document.MAX_used) document.MAX_used = ','; The personal information we receive from you is used only to provide the highest quality home delivery service available. If you are still having trouble, email customer service at circulation@tucson.com. Please also specify the device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Arizona Daily Star participates in a News In Education (NIE) program (now called Media In Education) that provides e-Newspapers and digital content to schools and learning facilities in the Tucson area. If you haven't yet registered your account, it's easy. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. Card overcharged again on 10/6/21. |. mobile@tucson.com, Retail Display Advertising We get you exceptional pricing and special discount offers on newspaper delivery in your area. Yes. Where can I buy a newspaper? After the promotional period ends, the Full Access subscription will continue and be billed monthly at the then regular rate. Have questions about your subscription? If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact Tucson Arizona Daily Star, so that we can send a reminder notification to the delivery carrier in your area. Phone: 660-747-8123. By that time the next month will be due again. Like all other businesses, it is sometimes necessary for us to increase prices. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. This action will link your print account to our digital offerings and give you full access. See our privacy policy for more details about the use of all information that you provide. '&charset='+document.charset : (document.characterSet ? She restarted account at discounted rate of $35/month promotion for 12 months. You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. Not hearing anything for a week, I called back on the 16th of February and spoke with the same agent who informed me I was getting a refund for the $14.72 duplicate charge but that my $7 regular subscription would continue until the 2nd of March because I had already received some issues. All print subscriptions include Full Access to our online content. A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. Who should I contact? Holiday hours vary. All sensitive information such as credit cards or personal information is securely encrypted for transmission. Feel free to call me Sign in to your account in the app to unlock your unlimited access. Hours. We reserve the right, however, to issue refunds or credits at our sole discretion. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); As a matter of policy, BBB does not endorse any product, service or business. What happens if I dont Activate my account? Includes unlimited access to tucson.com content, all apps, e-Edition and archives back to 2007. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. If your newspaper carrier did not drop off your paper one day, you would call the company and complain. '&charset='+document.characterSet : '')); '&charset='+document.charset : (document.characterSet ? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. That should be the last charge. Was finally offered rate of $38.04/mo and credit adjustment. it. Arizona Daily Star is offering $500 sign on bonus for new contractors. Arizona Daily Star Jul 22, 2021 Updated Sep 15, 2022 Need Help? The agent told me refunds take 10 business days. Chat Now Or email our. account has officially been closed and can disregard any bills he has received. A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. No. TucsonLocalMedia.com 7225 N. Mona Lisa Road, #125 Tucson, AZ 85741 Phone: 520-797-4384 Email: tucsoneditor@tucsonlocalmedia.com if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Digital only subscriptions are also available. Fortunately, you can easily have your paper delivery put on hold while you are away. Residents living in California, Vermont, New York, and Maine can cancel online by visiting their Account Management page once logged in to the website. Yes. New subscribers can sometimes take advantage of temporary promotional rates. Report Breaking News: 520-573-4101 or. document.write (document.charset ? Let them know that you are ready to resume service. I tried to Activate but it didnt work. original subscription start date. Plan to resume delivery on the day after you return. the end of his stated promotional period. i understand the Star is not delivered in our area. Click the Arizona Daily Star (subscription) you want to review. Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! Click on the settings (gear) icon in the top right corner of the screen. and honor the promotional rate for 6 months thereafter. Other times, due to system glitches, our system simply does not recognize the email address. Our websites are complicated pieces of interconnected software and our partners occasionally make changes to their systems that break functionality. We continue to have delivery issues and are consistently told the problem will be resolved. Please note that while newspaper subscription prices are published for your zip code there is a very small chance that your specific address is not serviced by the Tucson Arizona Daily Star. Closed my account in November of 2020 via customer service and still being charged and told my account is active. How Easy is it to Cancel Arizona Daily Star? Holiday hours vary. Additionally, if your delivery address is a PO Box number, the newspaper cannot deliver to your address. Enter your zip code above to get started and save up to 89% on your newspaper subscription. Arizona Daily Star no longer provides home delivery services to Safford, AZ. After your first bill, charges will be at the stated rates less any credits. What do I get with a Full Access Subscription? Is a TV Weekly automatically included with my home delivery? The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! Are subscribers charged extra for the Thanksgiving Day paper? We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. What happened? On Mondays (our busiest day), hold times have been up to hr. Get up-to-the-minute news sent straight to your device. I authorized a 40 dollar payment. They are typically delivered by the carrier within 5 business days. *** ***** .99 per month promotion ended in March 2022. The full amount of any balance over $10.00 will be returned. Each edition explores different subjects such as travel, food, technology, and much more, Newsletters can be sent right to your inbox! Search terms can be a name, e-mail address, or department. Each carrier manages his/her own route, in accordance with an individually negotiated contract. Holiday hours vary. Vacations Vacation Stop / Restart Finish Deadlines for starts, stops, or changes to subscriptions are Thursday at 2 p.m. for the Sunday issue and Monday at 2 p.m. for the Wednesday issue.. Need Help? if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Christiansen graduated from Long Ridge Writer's Group in 1999 with a diploma in writing for children and teenagers. I was told that a check was mailed to me on December 26, 2020. Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. by our Lee corporate partner, and we did not/do not have the option locally to That means, if you didnt pay your bill, but we didnt hear from you, well assume you want to continue home delivery. Customer service center 602-444-1000 within the Phoenix area. It didn't happen. In these instances, we have partnered with the local United States Postal Service. I called the 8th of February and spoke to an agent who said I had been signed up for two accounts somehow. document.write ("?zoneid=3&block=1&blockcampaign=1"); The Arizona Daily Star is home delivered by a team of independent contractor carriers. If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. Circulation Director - Arizona Daily Star. To subscribe to TV Weekly Magazine, consumers should visit www.iwantmytvmagazine.com/tucson or call TV Weekly Customer Service at 1-877-689-3818. '&charset='+document.charset : (document.characterSet ? Access the eNewspaper at. You may Request a Vacation Hold online 24/7 through our subscription management page. missed delivery issue and thank them for giving us the opportunity to correct A $5 paper statement fee is included on each printed statement you receive. We would like to show you a description here but the site won't allow us. First check your spam and junk files, then go to the search box in your inbox and type "Arizona Daily Star." Some content is designated for subscribers only. e-edition@tucson.com I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . Gov. Community Guidelines -Be civil and respectful: Respond to comments in a thoughtful and considerate way. Check the masthead. Mr. ******** will receive a refund of tucson.com/subscribe. Published 12/30/2022. I signed up for a free e-newspaper trial, but didnt receive an e-mail. if (document.context) document.write ("&context=" + escape(document.context)); Is the person who delivers my newspaper an employee of the Arizona Daily Star? Is there a limit to the number of tucson.com articles I can view for free? The librarys phone number is 520-791-4010. If home delivery is available in your area, Tucson Arizona Daily Star subscription rates will populate on the results page. Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local BBB is here to help. How to Cancel a Hertz Car Rental Reservation, How to Extend a Rental Agreement With Hertz. 8/6/21 Charge to credit card for $59.38 for 7 day delivery service of The Arizona Daily Star (for September 2021) and subsequent charges of $59.62 on 9/8/21 and $58.40 on 10/6/21. The publication is no longer delivered weekly. Spoke to Mrs. ********** and have confirmed her refund. Its a well designed format though sometimes there are errors in text (like no space between words) that probably come from the automated digital process. I am a subscriber but cant seem to access the e-Newspaper. Navigate to the search box at the bottom of this page and enter your home delivery zip code. Based on your location, delivery of your newspaper may come through the U.S Postal Service and arrive at the same time as your postal service. BBB Business Profiles generally cover a three-year reporting period. For information regarding what you are being charged, please visit, Premium Editions are an additional section of your newspaper with 12 to 20 full color pages of in-depth coverage of the topics that matter most to our subscribers. var m3_u = (location.protocol=='https:'? credit card. Zero stress. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Can I get one of those road-side tubes for my newspaper delivery? 520-573-4366, Digital Advertising Delete Arizona Daily Star from Android: Open your GooglePlay app and goto the menu. circulation@tucson.com Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! In an effort to avoid unintended interruptions in delivery, we provide a grace period prior to stopping delivery. //]]>-->,
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