|, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Our people are our greatest assets at Alight Solutions because People Matter! - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Must be able to work a flexible schedule based upon high call volume needs. Get hired today! By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Alight Easy 1-Click Apply. At Alight, we believe a company's success starts with its people. This training will take place during the first 5-weeks of your employment, and the hours are full time. Required Skills. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Check out our open opportunities below. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Our Promise Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. $50K-$69K Per Year (Glassdoor est.) READ MORE Important information: Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Career Development & Growth: We provide ongoing training, coaching and development. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight Solutions Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Please enter a Name and Password so you can update your Job Alerts in the future. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Mid Level The mission of our customer care teams exemplifies the need for humanunderstanding. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Know Your Worth. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Learn how this feature works. * Initiate new leave cases in our system We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Our story starts with a simple universal truth: Every business is a people business. A Customer Service Representative also handles concerns, complaints, or other issues. Be prepared to answer why you are interested in this particular job opening. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. HDHP or PPO available., At Alight, we believe a companys success starts with its people. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . We strive for Excellence Every Day by collaborating with our clients and colleagues. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Must be able to work a flexible schedule based upon high call volume needs. Responding promptly to customer inquiries. Benefits start on your first day of employment, Programs & activities that give back to our. Alight is committed to a diverse workforce and is an affirmative action employer. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Able to work independently and to adapt to a rapidly changing environment Pros. Averages based on self-reported salaries. * Be kind and compassionate Alight Solutions San Juan is looking for real people, who are passionate about customer care. View Job description, benefits and responsibilities. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Type: Full Time This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our story starts with a simple universal truth: Every business is a people business. It's why we're so driven to connect passion with purpose. Alight Easy 1-Click Apply. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. View Job description, benefits and responsibilities. * Make independent complex decisions within the scope of your authority To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. This job listing has expired and the position may no longer be open for hire. At Alight, we believe a company's success starts with its people. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Visit investor site Looking for an Alight office? * High School Diploma or equivalent is required, bachelor's degree a plus Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Bilingual (English/Spanish) Customer Care Rep - Virtual. At Alight Solutions, we are reimaging how people and organizations thrive. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. You have successfully created a new job alert. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. All Rights Reserved. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. Please note that all salary figures . Try to use specific examples from your work or school history that relate to the question asked. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Get the latest news and information. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july.
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