Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Crew Appreciation: Receive prepaid stateroom gratuities on board. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. We're sorry, this promotion has ended. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Any and. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. This isn't our first cruise together. Other restrictions and exclusions may apply. But, if you can, consider someone like me/us, who did not have the finances. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Keep these items close at hand in your purse or jacket pocket. We cannot process refunds on these cards. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Please keep this available for check-in. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Please attach a tag to each piece of luggage you will be checking on the cruise. Started August 27, 2021, By I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). For questions about your service or about billing, please contact your home network customer service. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. What can I use it for beside food? It's not a deposit, but they do hold the funds on your card. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. if you have and inside stateroom do you have to pay for laundry service? The reduced deposit applies to sailings of 3 days or longer. CC Help Jenn Your seating assignment will be noted on your guest card upon boarding. (Remember that checked baggage might not be accessible at all times.) No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. By From attire and handbags to sparkling jewelry, we have a variety of products to choose from. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. All staterooms are equipped with hair dryers. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. It is how it is. I've had up to $1000 hold put on my cc for car rental. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Special life jackets are available for children and infants. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Dining venues vary by ship. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Thanks! HAL is neither responsible nor liable for any printing errors. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. It is not that unusual to be given incorrect information by HAL customer service reps. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Hours are from 6:00am until 9:00pm. Visithollandamerica.com for more information. Great post Roz! Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. It is also your access card to your stateroom. In many countries, you can also use your ATM card to obtain local currency. Any amount in excess of this allowance will be not be allowed onboard. You should have it available at the gangway when disembarking so please. CC Help Jenn Shore Excursion credit is based on cruise duration and is per person, not per stateroom. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. If so, are there any categories/types of OBC that can't be used for the daily service charge? Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues We are privileged to transport guests to every corner of the world. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. The password will need to be disclosed to the youth staff upon pick up of the child. LauraS 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Conserving water results in less energy spent making water, thus saving fuel. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Since Princess is part of the Carnival Family just like HAL is, the precedent exists. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. It is also a good idea to bring your prescription for eye glasses or contacts. Guests may check no more than 3 pieces of luggage per person.
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