Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. These cookies will be stored in your browser only with your consent. Excellent base salary in comparison to other builders. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . and Terms of Service apply. Metropolitan Thames Valley works across housing, health, social care and education. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. It also offers a range of care and support services including mental health and transitional services, which provide intensive support to . Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse . Inclusive Institutions: enabling and supporting culture change. By clicking Accept, you consent to the use of ALL the cookies. TVH has such a light, friendly and open atmosphere; making it a great place to work. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Seasonal Staffing Team, GroundWork London. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Pros & Cons are excerpts from user reviews. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. I applied online. Copyright 2023 Metropolitan Thames Valley Housing. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Select Accept to consent or Reject to decline non-essential cookies for this use. Good chance to develop communication skills in all forms. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Some team leaders are very knowledgable and helpful, Lack of diversity It's a really good place to work if you like getting things done. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. We're always looking to innovate and do things differently. If youre not satisfied with our response, you can make a formal complaint. You also have the option to opt-out of these cookies. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. Overview. You can register for an account if youre the named person on your MTVH tenancy agreement. | MTVH is one of the UK's largest housing associations. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. Employee Portal. The managers and teams are very supportive on a daily basis. A guide to spotting romance fraudsters. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. A really good range of calls Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. There's free coffee and four types of teas! See what employees say it's like to work at Metropolitan Thames Valley. They have work to do but they are are good company and will get there. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. 204. Hotjar sets this cookie to identify a new users first session. Meet our Development Director of Customer Care and see what she is looking for in her team. Details about the employee. Salary information comes from 1,909 data . The Met has launched a hotline to report corrupt and abusive police officers and staff. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Their management style and the culture they have created is like something out of the 1970s. Metropolitan Thames Valley | 8,500 followers on LinkedIn. No one is allowed to disclose the new head office address in Farringdon. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. These cookies do not store any personal information. However you may visit Cookie Settings to provide a controlled consent. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues The pattern element in the name contains the unique identity number of the account or website it relates to. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) to work with and autonomy to make decisions. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Necessary cookies are absolutely essential for the website to function properly. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The offices are a lovely environment to work in and a bonus in themselves! Other benefits include a benefits pot so can get a subsidy for a gym membership. Year-long community programme launches to meet local needs of Clapham Park residents. The managers and teams are very supportive on a daily basis. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. All ideas are welcomed and you are trusted to work with autonomy. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. 31 Mar 2023 23:55 BST. 22 Metropolitan Thames Valley reviews. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . This can show up occasionally, including when major corporate projects are being delivered. People are at the heart of everything we do, and that includes our own people too. great ambition and staff team are dedicated, good approach to flexible working. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Necessary cookies are absolutely essential for the website to function properly. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. By accepting, you agree to our use of cookies. We believe everyone should have a decent home and the opportunity to live well. On 20 August 2017, it took over operations from the previous franchisee South West Trains. Current timestamp: 02/03/2023 22:42:46 Quickly exit this site by pressing the Escape key . Housing Association. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. It's a nice, modern office environment, staff benefits are good. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. They are not authored by Glassdoor. Planned works team never want to take any calls even when it is their job to Everything at the moment and will get a lot worse before it gets better. These cookies do not store any personal information. Data Quality Analyst Interview. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Lovely supportive team and overall culture within the business. See jobs Follow. Details about you ( Did you work here? ) No integrity - avoid or get out while you can. Verify your email to use filters. I've loved my time here. We believe everyone should have a decent home and the opportunity to live well. The staff are lovely and I have met many wonderful people. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Historically great at developing staff. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. There is no blame culture, but rather staff support each other to make things right. Verify your email to use filters. 140 Metropolitan Thames Valley reviews. These cookies track visitors across websites and collect information to provide customized ads. and Terms of Service apply. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Planned works team never want to take any calls even when it is their job to The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. About our cookies and how to manage them. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. . YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Hotjar sets this cookie to detect the first pageview session of a user. Metropolitan Thames Valley. If you don't have an invitation code you can use the MTVH Online support form to ask . The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. There are also lots of additional benefits on offer and they stand by the core values of the company. 1. Make a secure payment when it's convenient for you and check your balance 24 hours a day. TVH has such a light, friendly and open atmosphere; making it a great place to work. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Friendly customer service staff . People are fab to work with, committed and full of ideas for the future. Analytical cookies are used to understand how visitors interact with the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If weve sent you an invitation letter or email, your invitation code will be in it. This rating has improved by 3% over the last 12 months. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Enjoy resolving queries at first point Copyright 2023 Metropolitan Thames Valley Housing. Seems customer service focused at first but comes down to targets and stats Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. These cookies track visitors across websites and collect information to provide customized ads. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Job work-life balance 1,028. - Really understaffed - non stop calls However you may visit Cookie Settings to provide a controlled consent. Junior Ruby Developer at Metropolitan Thames Valley 0 . This makes them easy to keep track of and to see which candidates we still need references from. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Having problems? 50,000.00, Talent Acquisition Specialist | Fintech / B2B, Talent Acquisition Manager (Go-To-Market), Newcastle upon Tyne, England, United Kingdom, 30,000.00 About our cookies and how to manage them. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. The pattern element in the name contains the unique identity number of the account or website it relates to. I have had very supportive managers who have encouraged my career progression. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Technology and Software Support. By clicking Accept, you consent to the use of ALL the cookies. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Suggested . Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. We use cookies on our website. About our cookies and how to manage them. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Analytical cookies are used to understand how visitors interact with the website. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . All ideas are welcomed and you are trusted to work with autonomy. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. This can show up occasionally, including when major corporate projects are being delivered. Head of Customer Services. In the UK this is a National Insurance Number. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Hotjar sets this cookie to identify a new users first session. Verify your email to use filters. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. The staff are lovely and I have met many wonderful people. Salary: 30,000 - 40,000/annum. About our cookies and how to manage them. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. | MTVH is one of the UK's largest housing associations. You can have some really difficult calls and off days This site is protected by reCAPTCHA and the Google Privacy Policy A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. External examining is a key feature of the UK higher education system. Right now, nothing has changed, just the colours, fonts and logo. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. - This rating has improved by 7% over the last 12 months. These cookies track visitors across websites and collect information to provide customized ads. photo: Creative Commons Accepted Offer. Metropolitan Police. A really good range of calls A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Enjoyable when u have nice tenants and leaseholders Process makes things take longer than they could. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. It's sometimes noticeable that there are gaps in terms of organisational development. and Terms of Service apply. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Some team leaders are very knowledgable and helpful, Lack of diversity It's sometimes noticeable that there are gaps in terms of organisational development. We also use third-party cookies that help us analyze and understand how you use this website. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. This is a True/False flag set by the cookie. You ring for repairs no response, no response to complaints and promises are never kept. This site is protected by reCAPTCHA and the Google Privacy Policy If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. Often mistakes are covered up and rules are rewritten without consistency. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Good chance to develop communication skills in all forms. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. , but rather staff support each other to make things right. There is no blame culture, but rather staff support each other to make things right. If you're looking for a rewarding career in an organisation that puts people first, you've come to . Responsible for leading the customer service team: resident services, first-time and follow-up repairs. TVH has such a light, friendly and open atmosphere; making it a great place to work. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Our Board. Free event. No call is the same For the USA please use SSN (Social Security Number) or Tax ID. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Farringdon, England 18 d. 26K Per Year (Employer Est.) Visit the Career Advice Hub to see tips on interviewing and resume writing. Housing Association. All our reference requests and completed references can be accessed on one website, making the process more efficient and organised. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. We work together to create great places for people to live. Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. Enjoy resolving queries at first point This website uses cookies to improve your experience while you navigate through the website. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. to work with and autonomy to make decisions. About our cookies and how to manage them. Register for School. We believe everyone should have a decent home and the chance to live well. This category only includes cookies that ensures basic functionalities and security features of the website. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead London is one of the most exciting and diverse cities in the world - and policing it is no easy task. I've loved my time here. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. A free inside look at company reviews and salaries posted anonymously by employees. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Fill in the repairs enquiry form. Friendly customer service staff GOOD STAff welfare and salary paid on time, Staff welfare is always important! The offices are a lovely environment to work in and a bonus in themselves! Copyright 2023 Metropolitan Thames Valley Housing. Other members of your household will not be able to register. ", "The thing I like most about this software is it's extremely easy to use.".
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