Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . If I do not have credit or debit how can I make my reservation? A seven Zip-line circuit which includes the tallest in the Riviera Maya. per night. This option is valid only in Mexico. HOTEL XCARET ARTE - 105 Photos & 15 Reviews - Yelp
In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review. Sorry, the tickets for any of our attractions are not transferable. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Copyright Experiencias Xcaret Hotel S.A.P.I. If I dont have one, will I be allowed to drive amphibious vehicles? Everything is close you dont have to move your car at all. Other services (WiFi, ATM and gift shops). Am I obliged to participate in all activities or is it possible to choose some of them? Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. If I book for a specific date, can I change it afterwards? The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Sorry, we dont have them on rent, neither wheelchairs nor strollers. Speed doesnt go higher than 19 mph. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Yes, as long as they are in good physical shape. What happens if I cannot attend the Park the day of my visit? 800 006 FOTO (3686)
5 floors in property. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. Sorry, we dont have Travel agents discounts in Xplor. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. Taxes and fees that are shown are estimates only. We are here to serve you and to meet all requests, questions or suggestions you may have. What should I do? Can somebody on a wheelchair access the Park? Schedule: Monday to Sunday from 8:30 a.m. to 10:00 p.m. Children: 25% discount from 5 to 11 years old on the adult price. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi What is the minimum/maximum weight allowed on zip-lines? No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. de C.V. We use own and third-party cookies to improve your experience on our website. Can I enjoy underground river activity without knowing how to swim? Get your Photo Pass and take home all the pictures of your experience at a special price. All our current promotions are here, click now. Col. Centro, Playa del Carmen. We are experts in creating unconventional experiences making your event extraordinary. These are both highly recommended. The Ultimate Guide to the Xcaret Parks in Riviera Maya Mexico (2023) However, we would appreciate if you could inform us about the exact date you will visit the park. Please do not hesitate to let us know through this media when you decide to return to this paradise. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. 450 Summer Street, Boston, MA, 02210. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. My daughter also couldnt get enough of the steak tacos at Las Playas. How can I get them? Are these activities allowed to elderly people? We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. I really recommend this Hotel. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Sol (PEN): Visa, Mastercard, Diners and JCB. Paid for in US $ we received the hotel photos only. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. You can download as many times as you need to while the code is valid. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Each photo downloaded is a JPG file, and the videos are MP4. Review tags are currently only available for English language reviews. No, only Tour option includes round transportation from Cancun and Riviera Maya. Yes. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. What kinds of clothes and shoes shall I wear? Photo Pass | Xcaret Park | Xelfies My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. Everything about the hotel was excellent. I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. Subject to availability. You just press the yellow button and stand wherever the feet are and you got your picture. It was prompt and comfortable. ( NO KIDS ). I would make a point to visit whatever bar Adal is tending the next time I visit. . Yes the resort is beautiful and access to the parks is great. Xcaret: photo pass worth it? - Playa del Carmen Forum Yes, when you go to the restaurant, please inform your host about your dietary requirements and the chef will advise you on what to eat, or prepare something special for you. 50 Park Plaza at Arlington Street, Boston, MA, 02116. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx Cancun, Quintana Roo. Rest areas, dressing rooms and restrooms available during your visit. We are sorry but no. Hotel Xcaret Arte | Cancun & Playa del Carmen All-Inclusive Where I can store my personal belongings? Prices vary according to season. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. All Doubletree Hotels in Middleton, MA - Doubletree - HotelPlanner.com All your photos at the best price! This hotel features a restaurant, a gym, and a bar/lounge. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Occasionally, birds would land near him and hed speak to them or laugh at them. 5th Ave 10. Just a weird housekeeping issue I guess we had. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. If you visited our Parks: foto@xcaret.com
Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Does admission to Xplor Fuego include transportation? DO NOT MISS THIS PARK!! BUY THE PHOTO PASS! - Review of Xcaret, Playa Yes. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. But. The amphibious vehicles are limited to two adults and two children. Faqs - Xcaret I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. New activity: Underground Expedition. Fill out this form and one of our agents will follow up on your request. Their eco-integrating design and premium amenities make them unique. The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. I went to the park and couldnt buy them. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. Each park has its own price for the photos pass. Can I transfer my ticket to another person? Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. Search for cheap and discount Doubletree Hotels hotel prices in Middleton, MA for your group or personal travels. I made a habit of spending the very early mornings on my balcony in the hammock. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). Yes, activities in Xplor are all family-friendly. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. I communicated with guest services manager, Talia, before arrival, to book our excursions and ask a few questions. (01152) 55 4163 7327
Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. Packages and Xperience Passports cannot be cancelled and will not be refunded. Months without interest, only with major participating bank cards issued in Mexico. How many times can I download my photos with my download code? What types of files are the photos that are downloaded? Subject to availability. No problem! Copyright Experiencias Xcaret Hotel S.A.P.I. Does admission include transportation service? We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. Responsive staff. and was unfortunately put in a bed with 2 queens. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. Yes, the activities in Xplor Fuego are designed for all family. No one wants to post vacation pictures a week after they get home, they want them as soon as possible. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Special Promotions | Xavage Park Official Site We were swimming in an area by one of the restaurants (Las Cuevas I think?) Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Does Xplor offer activities for children older than five years old? During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. Additional terms may apply. Xenses - Xcaret | Xenses Park Official Site If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. Due to the nature of the product we offer, you always have the possibility to view the photos.
The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. She answered immediately and assisted with even my most insignificant requests. By continuing to browse the site, you agree to the use of cookies. Zipcode 77500. Xenotes is the only tour in the Riviera Maya that takes you to visit the four types of cenotes that exist in nature: semi-open, open, ancient, and cavern. Photo Pass FAQS | Xcaret Park Official Site We stayed in a adult only area. Xel-H If you visited our Parks: foto@xcaret.com, If you visited our Xcaret Hotels: fotohoteles@xcaret.com. Swim in the 437-yard stalactite river inside ancient caves. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 800 006 FOTO (3686)
Prices contemplate the number of people (PAX) and the number of purchased parks. From $75. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. This change is valid only 24 hours in advance. What is the minimum age allowed inside the Park? If youre a minor, you can ask an adult to drive you. The staff were very friendly and the room was clean and cozy. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Saturdat to Sunday from 9:00 to 15:00 Hours. Is there any type of refund and/or cancellation. Are there discounts for teachers or students? Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Their eco-integrating design and premium amenities make them unique. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. The price of admission to XPLOR Fuego All Inclusive is $ 109.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. Lock in the lowest price from these sites. Free WiFi in public areas, a library, and express check-in are available at this hotel. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The chart reflects the cheapest Middleton hotel for each day and each star rating category. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. The Rafts circuit is 342 yards long. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. Play it safe and take your own photos with I would have.More. Can I submit my purchase confirmation on my phone and/or tablet? How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Photo Pass Xenses; Get my admission to Xenses. - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. Presentation of a valid ID card at our counters is mandatory. We had a fantastic lunch and swam in both the pools and river. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. I'm allergic to gluten, is there anything I can eat at the restaurants? Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. Do you have a special discount for Quintana Roo residents? Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Mexico: 998-883-3143. . It is important to confirm your transportation service at least 48 hours in advance. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Faqs - Xcaret Pasted as rich text. (01152) 55 4163 7327
Youll bring back home a terrific souvenir of your visit. You must have at hand your bracelets, the number of your helmet, and the date of your visit. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. The time will depend on the location of your hotel, so we cant give you an exact time. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. The product is available to purchase at least 24 hours before you visit the park or tour. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. By continuing to browse the site, you agree to the use of cookies. I want to purchase my dolphin experience photographs. I was just a bit disappointed with the management/check-in. They are encoded directly from cameras with high resolution. You don't have to worry about your phone or asking ppl to take pictures for you. Xcaret Admission | Riviera Maya Excursions | Cancun Tours Are the downloaded files of high quality? Get exclusive information in your e-mail: If you have a valid reservation, you can make your. . Is there any type of refund and/or cancellation? Where is the photo that I downloaded located? Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration.
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