Completed renewal forms will be processed and new vouchers issued approx. No it is not possible to issue an age-related bus pass "with companion" entitlement. State pension claimants who apply directly through their local council should be aware. If you do not have your current pass, then please contact us. Currently this is at age of 66. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. The form will ask for a new passport-sized photo, which will be printed on their new card. Changes to personal details Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Renewing your Bus Pass. Apply for your bus pass by visiting the GOV.UK website. If you have not received either a letter or full pack call us straight away on 01452 426265. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. for staff to amend your details and arrange for a renewal pass. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Welcome to the Highways Service Information Centre. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Necessary cookies are absolutely essential for the website to function properly. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. It tells you about: Bus passes are issued for up to five years. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. What do I do with a bus pass which is no longer needed? renewed people had to fill in forms and submit photographs but we have scrapped A letter and a renewal application form will be sent to you automatically you can also use the application form below. Older Person's bus passes will be renewed soon. If you currently receive Travel vouchers you will receive a renewal form at your registered address. It is not valid in Wales* or Scotland. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you pass does not register on the card reader on the bus, we won't know the pass is being used. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. So, to find out if you're eligible and where to apply, get in touch with your local council. Renewing an older persons bus pass. It costs 10 for a new card. http://www.nowcard.org/nowcardfaq.asp#FAQ23. My new bus pass will not work when I place it on the smart card reader on the bus. You can apply for your renewal bus pass online. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Blackpool: We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Older person's bus pass renewal. For those people needing to apply for their renewal this too can now be done byApplying online. Open all. . Higgins, Telford & Wrekin Councils Customer Services Manager, said. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Your bus pass will be renewed automatically. Do not include common words or names. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). The pass is valid for the journey being undertaken, for example at the right time of day. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. What is the cause of the card not working? If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. current pass expires so pass holders dont need to do anything, just wait for a Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. The cookie is used to store the user consent for the cookies in the category "Performance". If your current bus pass is due to expire within the next month, this is an indication that we . GCC understand there was a discount being offered for some local train travel. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you have any questions, you can call us to discuss your application on 0345 200 0388. This can be done by visiting a participating library only. You will need to apply to your new local authority for a new pass. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. The cookie is used to store the user consent for the cookies in the category "Other. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Essex County Council is not responsible for this. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Using your card. By clicking Accept All, you consent to the use of ALL the cookies. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. The county council will not reimburse you for any charges levied by medical specialists or advocates. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. You can find your renewal code located in the box towards the bottom of your renewal letter. If you've had a concessionary bus pass for the last five years, you might . five years No, concessionary bus passes are not accepted on the night Buses. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. As a general rule, it is usually cheaper to call during the evenings and weekends. This will be. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. This should include: -. Major investment in boroughs schools continues! Alternatively, you can renew your pass online. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Alternatively you are able to renew your vouchers online. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If you have not received your renewal form, please contact our information line on 0345 600 0659. How does violence against the family pet affect the family? We also use third-party cookies that help us analyze and understand how you use this website. 1 Contents. I am a disabled pass holder, will I receive a bus pass renewal letter? If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. new pass.. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud.
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