Our energy expenses went down dramatically. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. From the salesman to the project manager they are very informative and always in communication. Rite Window. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. I am very pleased with the windows and the job these guys did. Licensing Requirements page. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. I would definitely hire again, we are happy with the job. I think, their prices are good. I called and was told nothing they can do. Excellent from start to finish. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. Rite Window 4.7 18 Verified Reviews Get a Quote Corporate Account Learn about our screening process 94% Recommended 23 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number Serving You Locally Woburn, MA 01801 http://www.ritewindow.com Get a Quote Hours Mon: 8:00 AM - 7:00 PM Tue: 8:00 AM - 7:00 PM From the first phone call to the install everything was great. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. One of the frames was damaged and the installer immediately notified the office. How those businesses take care of those complaints is what separates good businesses from the rest. Family owned and operated since 1961. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . Roofing, siding, and gutter services. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. We're sure you'll have success with another window provider, and congratulations on your new home! We look forward to helping you accomplish your home improvement goals. Thank you Rite Windows for a job well done! KOHLER LuxStone Bath & Shower Consultation. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. Transparency and a Detailed Explanation Continue reading . Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. No other brands are offered. We ensure that our products are installed correctly every time - guaranteed. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. - There is no bidding as the fully executed purchase and sale is a binding contract. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. Installers were excellent! BBB Business Profiles generally cover a three-year reporting period. Their insurance Company asked me to sign off on paper work for $25.00. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Finished Roof Looks Awesome! We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. The 3 man crew were true professionals and gentleman. 27 Windows and very satisfied Continue reading . This company is a corporate account and is not screened by HomeAdvisor. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! 10/21/2013. I cannot open the blinds unless Im willing to look at these very distracting white stripes. Excellent Job Installing the Windows Continue reading . Well, all went fine until I got the first bill. We are replacing the septic. We urge you to learn more about our company by talking to your neighbors and reading our reviews online. Window Brands: Rite Window manufactures all windows internally. So the super service goes above the expectations and meets the needs of my home and family. They dont replace the window, they take out the guts, but leave the frame of the old window, and the replacement is an inset. We have the experience and dedication to get the job done right! I was unaware of that was the answer we got. Rite Window is best known for providing excellent customer service and reasonable prices. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! I have worked in property insurance as both an adjuster and on the subrogation for a decade. None of the other windows had play. The windows are great. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. This is the best way to manage and repair your business reputation. HomeAdvisor does not Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. Yes, BUILT-RITE WINDOW CORP offers warranties. Outstanding service, price, and installation. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. These also come in custom sizes and colors that give you a big variety to choose from. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Getting new windows was EASY!! We were having new windows installed in our living room. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. We will be using them again this year for another 5 or 6 window replacements. The crew was outstanding. All honest feedback is posted - good or bad. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. Continue reading . Copyright 1997-2023 Ripoff Report. I am just looking for a better understanding. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. I am a happy customer of Rite Window. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. Lifetime guarantee, not! Customer service was great and very helpful! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. When the window came in, John had Artie do the installation. I reimbursed their payment and the customer assured me they were satisfied with the resolution. Corporate Advocacy Program: How to repair your business reputation. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. So the roof did become your issue to address since it was done unsatisfactorily the first time. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. We perform this screening when a business applies to join our network and, if the business is accepted, That's why we tell you the price up-front. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. , The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Help your neighbors make an informed decision. Thank you Brian and rite window team. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. I highly recommend Built-Rite Windows. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. 4.0 Job Security & Advancement. Copyright 1997-2023, Ripoff Report. We at NEWPRO suggest you have a professional examine your doors. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. We pride ourselves on the quality work we provide, while delivering great customer service! The Ocean County Long Term Recovery Group were charged $3,500.00 for the 6 windows. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. Rite WIndow great service, installation and professional staff. I just don't get it from a business perspective but maybe I am missing something. In addition, the company currently maintains an A+. Once a business is rated, we require it to maintain an overall average of two stars or greater. We love being able to have a cross breeze in our living room again. Would highly recommend. I like working with companies where there is clear communication and no surprises. New windows are high quality and havent had any issues with significant condensation. I was completely satisfied. Log In. Continue reading . I found every aspect of this process of window replacement easy with Rite Windows. The installers (Joe & Dan) were friendly, and very professional. Consent is not a condition of purchase. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. This is Peter DeVellis. . If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. They were very good! Please note that HomeAdvisor does not confirm local licensing. It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. Please see the photos I put up on my timeline. I appreciate their Informative, no pressure sales approach. I feel we got a quality product relative to the overpriced competition. Have a piece of glass cut to replace the sealed damaged glass. Our factory-trained installers are certified by InstallationMasters. We heard an ad on the radio and decided to call and ask for some information. Both were done very well, excellent products and they cleaned up well. They are a great value and is very comforting to know that customer service is behind us years after our purchase. They cleaned up both the inside and outside of my house beautifully. I must give credit to you though for contacting me and coming back out to address the problems again. If a worker wants to smoke in/by the truck In the drive we have no problem with that. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. The work was done well and they kept the house clean as they went! Peter Devellis is an idiot. I highly recommend Rite Window! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Was professional and super fast and efficient. I'm Peter DeVellis, co-owner of Rite Window. 4.6 Work-Life Balance. Knowledgeable about their job. They are clear with their pricing and the entire process. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. Very professional, the process was quick and easy. I would recommend these windows to anyone. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Not to mention that the installation and cleanup was perfect. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! These are the best for the price. Get Rite Aid reviews, rating, hours, phone number, directions and more. To find more licensing information for your state, visit our. They were the only ones that kept their price the same after Hurricane Sandy. Required fields are marked *. Consent is not a condition of purchase. Once your project is underway, our factory-certified installers work efficiently to finish your installation on schedule. Rite Window is locally owned. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. Can't say enough about what a great job Phil did in installing. Several weeks later the windows were installed. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. They came back days after the project was completed with a new motion sensor light and installed it. Honest and Straightforward Continue reading . This review was chosen algorithmically as the most valued customer feedback. Thank you Rite Window for a positive experience in a long time!!! Hi Peter. 2023 We guarantee your satisfaction, and we won't leave until the job is done right. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. The fact of the matter is I am unable to do either. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. Very clean and polite. I filed a complaint on 4/11/22 against HomeRite. BBB Business Profiles are subject to change at any time. No, BUILT-RITE WINDOW CORP does not offer a senior discount. Awesome service, pleasant / friendly. Please try again shortly. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. Built-Rite Window Corp. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. I do think that they could have used another guy for such a big window. Vacuumed when they finished. Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. Read More. Great product and warranty. May 19 2009. Fair pricing compared to competitors. Replacement or New Construction Windows: Rite Windows can be used for both window replacement and new construction purposes. Yes, BUILT-RITE WINDOW CORP offers eco-friendly accreditations. Consumers love to do business with someone that can admit mistakes and state how they made improvements. They put me on a list and kept me informed. Rite Window is proud of our record and we welcome the scrutiny. RiteWindow is the only company I'll ever use again to replace windows. This equates to a 4.34 out of 5 star rating on average. From the salesman to the guys putting the windows in they were very friendly but very professional. I was not pleased with overall process of the window installation. They are beautiful and so easy to use/clean. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Ratings by category. Overall we are pleased but we are wary that future customer service issues may not be handled well. Rite Window provides window, door, roof, shower, and bath system installation services. Believe me I wish I had known because now I have two flower pots broken and a craft bought solar light with sand and seashells in it smashed to bits . I was shocked! Hello Pamela, I had 10 windows replaced this fall everything went according to plan. Total cooperation with delivery & installation. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. We are so happy with the look of our window. They were clean, covered everything up when they were working so there was minimal dust. Nice job! Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. I dont know what his definition of play is but only 1/18 windows has play. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . Reply. No subcontracting and no one word answers to our questions. Very happy with the product. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. What a scam! But they still managed. SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! The windows are great, huge improvement on what we had before and long overdue. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. This business is in an industry that may require professional licensing, bonding or registration. Great company to do business with, everyone was friendly and professional. Why Ripoff Report will not release author information! (With no "D" or "F" grades). We had two houses done by Built-Rite Window. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. The price was very reasonable for an excellent product. I was amazed at how quickly they removed and installed the windows. They professionals. I do not know why it would be. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. They offered to throw out our old blinds which we agreed to in a second. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. We understand your dissatisfaction with this policy, and again we apologize. We describe our business as Family owned and operated, Brian came to our home to do a tub to shower installation. Rite Window installations are completed by licensed professionals. Installed 22 new windows, 2 entry doors, and new sliding glass door. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! Thank you. He actually cursed and complained he had no patience for this jobwell I am the customer I didnt screw it up so why do I deserve your disrespect. The installation team was very professional and thorough. Read More, Custom residential and commercial awnings manufactured and installed. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Transferable warranty to next homeowners also a plus. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. To see our full website, please visit us at www.RiteWindow.com to learn more about Rite Window and all of our product offerings. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. We also repair/replace broken or failed units of glass, screens, and patio doors. Always pleasant and professional, excellent and workmanship! We are happy we went with them. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Rite window was Alright! The process was quick and easy and the windows came in earlier than promised. Thanks to this information I will not buy from Rite Window. I had a drafty kitchen casement window with wood rot. Enter the confirmation code from your mailer and publish your review of Rite Window. Window Selection/Installation Continue reading . Have something to share about Built-Rite Window Corp? This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. verify whether or not your pro is properly licensed. They came the next day, measured, ordered and installed the window in a very timely manner. Less than 3hours to install in the light snow. Replaced a bow window and a patio slider. PLEASE TAKE A LOOK AT POSTED PICTURES. Our energy expenses went down dramatically. I had these windows installed at my sons home, and he couldnt be more pleased. The complaint was posted as a customer review. Built-Rite Window consumer reviews, complaints, customer service. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. review or verify the information representations set forth in those Our deck was a mess and we needed to sweep and then hose down after. Family owned home improvements with high quality, low prices, full warranties and service. They were very carefull an cleaned up upon completion. Guildmembers can selectively publish these comments here on their profile page. Carefully explaining and communicating with us about our concerns. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. I was amazed at how quickly they removed and installed the windows. I don't want the money I would like them repaired or replaced. I would highly recommend Rite Window. Definitely worth the investment. Rite Window. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. To find more licensing information for your state, visit our *The comprehensiveness of the NCD varies by state. Before Rite Window I owned the Massachusetts franchise of a national window company.
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